Supermedia - figure it out management! | Glassdoor
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There are newer employer reviews for Supermedia

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Helpful (1)

"figure it out management!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - OUTSIDE SALES in Harrisburg, PA
Former Employee - OUTSIDE SALES in Harrisburg, PA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Supermedia full-time (More than 3 years)

Pros

Good pay, benefits were decent , other coworkers were fun to work with.

Cons

Micromanagement. Nothing was ever good enough. "It's not what you sold yesterday, it's what you sold today". There wasn't enough kudos for a job well done, but there was plenty to hear when an account would decrease thier ad.

Advice to Management

Pick a path and stick to it. Make sure you give your employees positive feedback instead of only dwelling on the negative. Just because an agent is good at sales, doesnt mean they're good at managing people.

Other Employee Reviews for Supermedia

  1. Helpful (1)

    "How the mighty have fallen"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Consultant in Boston, MA
    Current Employee - Media Consultant in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Supermedia full-time (More than 10 years)

    Pros

    Compensation, Benefits, Coworkers, Union, Customers, Flexibility. This was a great place to work for years then they upper management ran it into the ground.

    Cons

    Dying core product, horrible online products, tired old managers, alienate customers before they make a too late attempt to get them back, managers that couldn't sell if their life depended on it yet bully reps about selling. Sales reps are the only ones responsible for failure.

    Advice to Management

    Keep collecting your $$ for poor preformance and laughing on the way to the bank because it's never your fault, it's the MC's.


  2. Helpful (1)

    "OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Major Account Executive in Los Angeles, CA
    Former Employee - Major Account Executive in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Supermedia full-time (More than 5 years)

    Pros

    Benefits, friendly co-workers, & earning potential*. I say earning potential with an asterisk because there's a chance for good earnings but you must know how to work the system and have extensive sales skills.

    Cons

    Lack of future vision, bad upper management, & bad online product value for clients. Yellow pages work for some but not for most anymore. I can't remember over the last 10 years actually using a phone book. Other ad firms are taking over digitally and Supermedia is falling drastically. Customer service it at a all time low and customers are dropping out YOY.

    Advice to Management

    Invest in new online technology. For starters: How about real SEO, Mobile ads, and CMS websites for clients.


There are newer employer reviews for Supermedia
There are newer employer reviews for Supermedia

See Most Recent

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