Reputation suffers from questionable practices - scam or smart? - Anonymous Superprof Employee Review

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

+ Introduced genius revenue model getting gullible students to subscribe without reading fine print. They lose £40 a month for ages without realising!! + People call it a scam, I call it maxmizing profits - we all have to make a living at the end of the day, scam away I say. + They rightly refuse refunds for pissed of students because let's be honest if you weren't smart enough to read the fine print, you don't deserve your money back. + Archi from customer service has a great way of ignoring these stupid complainers by emailing generic, HR style responses, it's truly a skill he must have spent years perfecting.

Cons

+ People think it's a scam company and tell others to avoid it because they've lost money. + The Trustpilot reviews are tanking due to all the silly students thinking they've been scammed - boo hoo + Poor Archi has to lie to everyone that has been "wronged" in their words, it's not good for his soul.

Explore other reviews about Superprof

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Quality students are there and the payment method is secure

Cons

I do not have any cons

4.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Helps you find students fast

Cons

Takes a portion of your commission

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