Support.com - Good starting WFH job | Glassdoor
  1. "Good starting WFH job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Remote Services Technician 

    I have been working at Support.com full-time

    Pros

    Consistent schedule, don't fight for hours; healthcare, PTO

    Cons

    management, pay could be higher

    Support.com2019-08-24

    Support.com Response

    September 3, 2019Support.com Leadership Team

    Thank you for your comments, we wish you well in your new endeavors!

  1. Helpful (2)

    "Decent entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Remote Services Technician 
    Recommends
    Positive Outlook

    I have been working at Support.com full-time

    Pros

    Work from home. Entry level. Everyone is nice and willing to help.

    Cons

    Buying equipment if you don’t have it. Starting pay is kinda low.

    Support.com2019-06-10

    Support.com Response

    June 24, 2019Support.com Leadership Team

    Thank you for your feedback. We appreciate your support and wish you well in your new endeavors.

  2. "Great co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Contact Center Supervisor 
    Positive Outlook

    I have been working at Support.com full-time for more than 8 years

    Pros

    There are some great people that I work with that truly care about the work they do and the people they help. They are truly trying to turn things around for the better

    Cons

    Pay rate has always been the issue. There are no raises unless you get promoted, so although the cost of living continues to go up, the pay rate is not keeping up.

    Advice to Management

    Pay raises based on performance.

    Support.com2019-09-14

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