Sur La Table - Not and easy job, but manager can make or break the experience | Glassdoor
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There are newer employer reviews for Sur La Table

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Helpful (1)

"Not and easy job, but manager can make or break the experience"

Star Star Star Star Star
Current Employee - Sales Associate in Houston, TX
Current Employee - Sales Associate in Houston, TX
Recommends
Positive Outlook
No opinion of CEO

I have been working at Sur La Table part-time (More than a year)

Pros

Discount great. Lots of free coffee. Cooking classes. I have worked under two different store managers since the store opened, and the first one was erratic, irrational, and a megalomania who exerted her will on every single issue, but ended up being wrong on most of them. The new store manager can have an occasional moment of anger, but is actually extremely even keeled, fair, and actually seems to care. Be prepared for whoever your store manager or assistant managers are, because they can make a huge difference.

Cons

- lack of hours
- last minute changes
- lots of work without support

Advice to Management

Trust in your managers and associates. They can get the job done if you just give them the tools and gameplan upfront.

Other Employee Reviews for Sur La Table

  1. "Low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Kirkland, WA
    Current Employee - Sales Associate in Kirkland, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Sur La Table full-time (More than 3 years)

    Pros

    Store is fun, cooking classes are fun, discount is nice

    Cons

    pay is really, incredibly low.

    Advice to Management

    pay us more, we'll be happier


  2. "Simple and fun, but drawbacks.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Sur La Table part-time (Less than a year)

    Pros

    -Good Discount
    -Slow during nonholiday weekdays
    -Good pay for workload
    - Some productive and nice coworkers/managers
    -Mostly relaxed environment and with the right shift/people you will forget your even working (but still be productive)
    - Free/discounted cooking classes

    Great discount or mech and classes, usually relaxed environment with little repercussion if you only do the bare minimum. The leads are young and a little unseasoned (other was older and nice but little work ethic), but they're refreshing compared to the inadequate and uncaring managers with their good attitude and work ethic. Enjoy most days except when I have to work with one of the top two when they arent in a good mood. Would recommend a friend to work here...with hope the top improves.

    Cons

    -Schedule a nightmare
    -Crapshoot for whether you have to work a lot. Sometimes you'll be drained with lots of hours/demanding managers or you'll get no hours/work with a manager who doesn't care
    -Worthless or Rude coworkers/managers
    -Certain managers play favorites for hours/quality shifts/zoning
    -Early morning stock schedule possibility
    -Only negative reinforcement from SM
    -Chefs don't seem to helpful

    Advice to Management

    Get some consistency, listen and don't talk down to your employees. If you treat them like equals you will get a much better work ethic then if you simply threaten them with less hours or show a lack of caring if they stay or go.

There are newer employer reviews for Sur La Table
There are newer employer reviews for Sur La Table

See Most Recent

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