Sutherland - Sutherland Global Services | Glassdoor
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There are newer employer reviews for Sutherland

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Helpful (2)

"Sutherland Global Services"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales in Rochester, NY
Current Employee - Sales in Rochester, NY
Approves of CEO

Pros

They will train anyone is sales or customer service, many companies no longer invest in training. They will take anyone off the street with the right attitude and motivation and train them.Attrition is very high, average tenure 1 year.

Cons

Pay is lower than industry average, job requires suit and tie for all inside sales positions, Pay varies greatly by dept, many people work their way up only to be forced into a different job with a change in pay (almost always less) because of the nature of the business (clients come and go)

Advice to Management

Do a better job of reducing attrition.

Other Employee Reviews for Sutherland

  1. "Typical Call Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sutherland full-time

    Pros

    Good hours and good pay.
    Computers all worked well.
    Training was well done and in depth.

    Cons

    Typical call center.
    Dealing with customers.
    Dealing with coworkers from all different walks of life.


  2. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sutherland full-time

    Pros

    Skill and career builder. Plenty of opportunity to move up quickly.

    Cons

    Lost its people-centric feel

There are newer employer reviews for Sutherland
There are newer employer reviews for Sutherland

See Most Recent

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