Symphony - Software Engineer | Glassdoor
  1. Helpful (10)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Palo Alto, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Symphony full-time for more than a year

    Pros

    - Offers competitive salaries and great benefits - Good work life balance - People are very flexible, easy to talk to, and willing to take feedback. - Great engineering talent - Friendly and down-to-earth atmosphere; everyone is very approachable - Things DO seem to be getting better. Upper management is very receptive to change and moving in a positive direction. - From an engineering perspective, the product is solving very unique problems and thus as an engineer this company offers great learning opportunities.

    Show More

    Cons

    Symphony started strong with an engineering team consisting of a few very skilled people. As the company progressed they failed to treat their employees well and it later resulted in a huge turn over rate of their most key players. The two biggest failures of the company in regards to failing to treat their key players occurred on two levels: Product development and career opportunities. Product development failures: Upper management opted for the opinion of what the best features would be to draw in more customers rather than listen to engineerings pleas to make sound technical decisions. Technical debt continuously accumulated resulting in a very buggy application. The leadership style was very reactionary and would only deal with tech debt when dealing with it became an absolute must. Once it was no longer critical, they went back to feature farming until another production level bug caused massive outages for the customers. Career Opportunities failures: Promotions are very unlikely here; I have only seen a handful of promotions across engineering in my time at Symphony. The worst part is, they continuously give you higher level responsibilities but never back it up with a title increase. The company would rather hire managers from outside than promote within. This error put a sour taste in the mouth of many of the original engineers. Cross organization communication is very poor.

    Show More

    Advice to Management

    1) Fire someone if they are not doing a good job 2) Promote someone if they are doing a good job 3) Stop hiring managers outside and instead empower your current employee base to step-up 4) Stop feature-farming and instead focus on creating a technically sound product 5) Hire many more competent engineers. The product demands are too high for the given resources engineering has right now.

    Symphony2017-02-04
  1. Helpful (5)

    "Amazing place with amazing people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Symphony full-time for more than 3 years

    Pros

    - Ambitious and smart people that are really fun to work with. - Really strong value prop - Impressive sales leadership/executive team with an endless knowledge of the FinServ sector - Great benefits and competitive salaries

    Cons

    - Normal growing pains as the company scales its business.

    Advice to Management

    Focus on making work even more asynchronous so that global collaboration gets even easier.

    Symphony2019-11-25
  2. "Great people to work with"

    StarStarStarStarStar
    Former Employee - Human Resources Manager 

    I worked at Symphony full-time for more than 3 years

    Pros

    The people are warm, fun, and truly dedicated to their work. New ideas are welcome.

    Cons

    Sometimes the distributed workforce can be challenging with multiple time zones

    Symphony2020-01-09

Discover more reviews about Symphony.