Symphony - Poor execution, poor culture | Glassdoor
  1. Helpful (17)

    "Poor execution, poor culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Palo Alto, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Symphony full-time for more than a year

    Pros

    - Investors are also customers of Symphony product and are eager to provide funding. - Decent work life balance - Unlimited PTO and catered lunch - Competitive salary - Existing product works and meets customer expectations, for now - Interesting tech problem to solve

    Cons

    - Lack of transparency from leadership or senior management of how or why decisions are made. ~90% of employees felt so in the last company-wide survey. - A lot of reorgs (and politics) for a company of this size. One reorg split teams into two distinct groups, and now they're getting merged back after 6 months. The politics can really demotivate employees. - A lot of headcount for managers and directors for a company of this size. Top-heavy, inefficient org structure. - Not much of an engineering culture or presence of engineering leadership for an engineering company. - The company can buy back fully vested shares. - Lack of CEO presence in Palo Alto, Symphony's HQ. PA's future as HQ looks dim as jobs get moved to France and its floor space gets reduced/eliminated. - Lets go of bottom x% of employees after each performance evaluation. - Company growth seems to be plateauing while competitors are catching up. - Globally distributed engineering teams slows down collaboration.

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    Advice to Management

    - Invest in product stability to make employees more productive, the org more efficient, the product more reliable. Feature work can wait. - Have a rigorous performance evaluation for managers/directors. Don't let the toxic/lazy ones get away with doing a poor job. - The CEO shouldn't compare employees across different regions (i.e. who's more loyal to the company). Apologize to the org for statements like this, even if it's not your exact words. - Listen to employee feedback more often and actually address the feedback in an actionable way. Walk the talk. - Don't stay in the echo chamber of company's past successes or unicorn valuation. The competition is stepping up its game.

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    Symphony2019-07-24
  1. Helpful (6)

    "Amazing place with amazing people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Symphony full-time for more than 3 years

    Pros

    - Ambitious and smart people that are really fun to work with. - Really strong value prop - Impressive sales leadership/executive team with an endless knowledge of the FinServ sector - Great benefits and competitive salaries

    Cons

    - Normal growing pains as the company scales its business.

    Advice to Management

    Focus on making work even more asynchronous so that global collaboration gets even easier.

    Symphony2019-11-25
  2. "Great people to work with"

    StarStarStarStarStar
    Former Employee - Human Resources Manager 

    I worked at Symphony full-time for more than 3 years

    Pros

    The people are warm, fun, and truly dedicated to their work. New ideas are welcome.

    Cons

    Sometimes the distributed workforce can be challenging with multiple time zones

    Symphony2020-01-09

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