Synchronoss - Above average, not fantastic | Glassdoor
There are newer employer reviews for Synchronoss
There are newer employer reviews for Synchronoss

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"Above average, not fantastic"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Bethlehem, PA
Current Employee - Customer Service Representative in Bethlehem, PA
Recommends
Approves of CEO

Pros

Decent pay
Lots of overtime availability
Management willing to help when asked
Offers plenty to learn

Cons

Weak/old computer system and software
Incomplete/inneficient training
Staffing agency does not always offer much help

Advice to Management

Listen to existing reps when deciding your training materials. Also try and pressure client companies to upgrade their software so employees can better assist customers. Otherwise, I must say I like this place.

Other Employee Reviews for Synchronoss

  1. Helpful (4)

    "Intense work pressure"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Approves of CEO

    Pros

    Learn new technologies. Closer to Suburbs and City.

    Cons

    No work life balance, no appreciation.

    Advice to Management

    You can expect people to work in emergency mode once in a while. DO not expect people to work in emergency mode 365 days a year.


  2. Helpful (6)

    "Horrific"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bridgewater, NJ
    Former Employee - Anonymous Employee in Bridgewater, NJ
    Doesn't Recommend
    Approves of CEO

    Pros

    Great company in a great Space!!!

    Cons

    Worst management team I have ever worked for. All they care about is padding their own pockets. Nobody has the interpersonal skills to motivate anyone at any level. Really a shame because the leader is a great guy, but falls apart after that. Finance team is a joke!

    Advice to Management

    Reshuffle the deck!


There are newer employer reviews for Synchronoss
There are newer employer reviews for Synchronoss

See Most Recent

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