Synchrony - Would recommend | Glassdoor
  1. "Would recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections Representative in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time

    Pros

    Great pay, benefits, flexible schedule

    Cons

    Clients can get on your nerves working st a call center

    Advice to Management

    Don't micromanage employees to the point that it affects actual work from having to sit down and talk about things that don't really make a difference in performance stats

    Synchrony2018-01-29
  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kettering, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time for more than a year

    Pros

    Benefits, compensation, they make sure you are trained to handle calls

    Cons

    I didn't have any cons with this company

    Synchrony2019-08-05
  2. "Good Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Altamonte Springs, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 5 years

    Pros

    The company works with you, good benefits, comfortable feel not micromanaged, true open door policy, no retaliation policy, ok pay, constant events, everyone is nice, barely any drama

    Cons

    Not diverse anymore. Hispanics outrank every other race and thats currently the only race being promoted to higher positions. Not upset because I trained a few of them but its a a con because being that I trained a lot of people there I have noticed more qualified people for these positions being skipped over for less qualified applicants & people who have been in the role for 7 months promoted over someone of 4 years...

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    Advice to Management

    Keep the promotions diverse. Or if you know you’re hiring one demographic say that so no one feels mislead after the fact.

    Synchrony2019-08-15

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