Synchrony - Love It | Glassdoor
  1. Helpful (1)

    "Love It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 

    I have been working at Synchrony full-time for less than a year

    Pros

    The diversity is really great. A lot to offer.

    Cons

    Not having a full weekend of.

    Synchrony2019-02-23
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Vice President in Alpharetta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Synchrony full-time for more than 3 years

    Pros

    Competitive salary, great benefits, managements cares

    Cons

    Lack of respect for employees by some employees. You can get treated badly by some employees because respect is not a core value. Lots of politics.

    Advice to Management

    Management is great

    Synchrony2019-10-12
  2. Helpful (2)

    "UNBElLIEVEABLE!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Merriam, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for less than a year

    Pros

    A unique culture of care! From day one this company goes out of its way to make sure that you know what they want you to succeed, in whatever you choose. Work forward is what I hear, and it is literal! Our site manager and CEO both started in call center positions, and they are both women! If you have the ambition, integrity, and ethics to pursue it, Synchrony will be there for you every step of the way!

    Cons

    Besides your standard breaks,(2-15min and 1-30 min) they allow for 2 sets of 2 -3min breaks for like a bathroom break. 3 minutes is not long enough, period. And if you are over the 3 mins then you out of adherence, and that is never any good!!

    Advice to Management

    Please look at this 3-minute policy, maybe put the 2 sets together and give 1- 6 minute twice a day if needed, and incentive the people who do not use it. Or a once a week, bathroom pass for everyone, that allows us to still walk to the restroom versus running and almost having a heart-attack worried about 3 minutes! It is such a great place to work, this should have been revised a long time ago.

    Synchrony2019-10-02

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