Synchrony - Not a long term career option | Glassdoor
  1. Helpful (2)

    "Not a long term career option"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inbound Customer Service Representative in Canton, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Synchrony full-time for more than a year

    Pros

    You can build soft skills in time management and customer service.

    Cons

    A lot of negativity, favoritism from managers and stagnation in growth or advancement

    Advice to Management

    Focus on making the actual workplace more psychologically friendly, from how managers deal with employees to how we can recover after harsh or distressing phone calls.

    Synchrony2019-05-13
  1. "Awesome"

    StarStarStarStarStar
    Current Employee - Customer Service Representative in Phoenix, AZ

    I have been working at Synchrony full-time for less than a year

    Pros

    I love it it’s fun and time goes fast

    Cons

    Taking calls all day can be boring but that’s he job

    Synchrony2019-09-19
  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Recovery Specialist in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 10 years

    Pros

    Flexible schedule Work life balance Great benefits

    Cons

    No work from home option in that role Distance to work

    Advice to Management

    Listen to your employees. Happy employees will produce quality work!

    Synchrony2019-09-18

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