Synchrony - Great Employer, Very Flexible | Glassdoor
  1. Helpful (1)

    "Great Employer, Very Flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections Representative 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Synchrony full-time for less than a year

    Pros

    Very flexible with your schedule and what you can do as far as time off goes. Some of the best benefits you will find in a company. Rewarded based on performance, with a bonus sometimes equaling a whole extra paycheck if you’re decent at your job.

    Cons

    Stressful dealing with customers who already can’t afford their bills and calling them at inconvenient hours for them. When they hang up or do something beyond your control, it can impact your performance and bonus.

    Advice to Management

    Be more understanding of calls that don’t go well and don’t make the employee feel that a bad call day is, in whole, their fault.

    Synchrony2019-08-14
  1. "Awesome"

    StarStarStarStarStar
    Current Employee - Customer Service Representative in Phoenix, AZ

    I have been working at Synchrony full-time for less than a year

    Pros

    I love it it’s fun and time goes fast

    Cons

    Taking calls all day can be boring but that’s he job

    Synchrony2019-09-19
  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Recovery Specialist in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 10 years

    Pros

    Flexible schedule Work life balance Great benefits

    Cons

    No work from home option in that role Distance to work

    Advice to Management

    Listen to your employees. Happy employees will produce quality work!

    Synchrony2019-09-18

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