T.G.I. Friday's - Another corporate restaurant that loses sight of its employees | Glassdoor
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"Another corporate restaurant that loses sight of its employees"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Bartender in Watchung, NJ
Former Employee - Bartender in Watchung, NJ
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at T.G.I. Friday's full-time (More than a year)

Pros

I enjoyed working there because the hourly employees were fun, the food is usually good, and the atmosphere was up-beat. They also have a number of different benefits available (depending on if the store is Corporate of Franchise).

Cons

Many good hourly employees fall between the cracks when management and home offices follow the 'customer is always right' policy. Friday's will give away food or fire hourly employees at the drop of a hate to appease its customers. Those things do have to happen some times, but they happen weekly, or in some cases nightly, at Friday's. Also, there is no clear path laid out for hourly employees that shows them Friday's could be a career, and so many of them see it as, 'my job right now.'

Advice to Management

Implement other, more creative strategies to calm customers who have complaints--not every problem should be fixed with free food or a fired employee. Many people who complain are not looking for free product, they just want to be heard and acknowledged.

Other Employee Reviews for T.G.I. Friday's

  1. "I have a problem with not vacation pay and not sick days"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Yonkers, NY
    Current Employee - Line Cook in Yonkers, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at T.G.I. Friday's part-time (Less than a year)

    Pros

    fun environment and manager are ok

    Cons

    my restaurant is just not organized so we get more work to do than we need to and they need to hire more people to help with prep

    Advice to Management

    management need to step their game up and hire enough people to get the results that they want


  2. "Sensational"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Bethel Park, PA
    Current Employee - Server in Bethel Park, PA
    Positive Outlook
    Approves of CEO

    I have been working at T.G.I. Friday's full-time (More than a year)

    Pros

    Great managers, very fair, great place to work

    Cons

    long hours, having to work late

    Advice to Management

    my management was great, mabe pay the cooks more

There are newer employer reviews for T.G.I. Friday's
There are newer employer reviews for T.G.I. Friday's

See Most Recent

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