T-Mobile - Pretty good for an interim company | Glassdoor
There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Helpful (4)

"Pretty good for an interim company"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Human Resources Program Manager in Bellevue, WA
Current Employee - Human Resources Program Manager in Bellevue, WA
Recommends
Neutral Outlook

I have been working at T-Mobile full-time (More than a year)

Pros

The people- hands down- truly make it a best place to work. Feel like I'm back at college with the genuine camaraderie and enthusiasm for the workplace. Can't beat the uplifting Magenta color every where you turn

Cons

Can't recall one consistent time period though the Att acquisition turned things upside down for awhile. Still, they operate like a start up (17 yrs old) and seem to be happy being 4th place. For being a hi tech co in Seattle, processes are quite ancient, never seem to have enough resources to move ahead of the game. Rely on "best practices" rather than blazing their own path...

Advice to Management

Get out of the "scrappy dog" mindset and strive for first place. With the "underdog" thinking and behaving, we won't get much further than where we are today. Trust the innovative ideas of your people - just b/c one company does it a certain way, doesn't mean it will work for us. Consider blazing the trail...

Other Employee Reviews for T-Mobile

  1. Helpful (2)

    "T-Mobile is struggling to find its direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Denver, CO
    Former Employee - Retail Store Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at T-Mobile full-time (More than 5 years)

    Pros

    Great benefits, good pay, decent product, the stores are nice, the rates are incredible, it's a big company with a decent sized pocket book so spending money on keeping the stores running wasn't an issue there

    Cons

    The direction of the company seems very mismanaged. Over my time with them it went from being a true SALES organization to more of a customer service focus to being very device focused (with the HUGE exception of missing the boat on the iPhone) and then trying to get reps to be able to do everything. Their goals were way too lofty for the resources they were willing to put towards it (a.k.a. advertising $$) and they didn't have clear direction from the district manager level up as far as how to get there.

    Advice to Management

    Set clear expectations for your front-line sales reps and managers. Changing your focus each month (I even saw the focus change weekly) makes that moving target very difficult to hit. Rely on training and development of your tenured employees to help bring up the level of performance in each store.


  2. Helpful (1)

    "It was GREAT at first!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Frisco, TX
    Former Employee - Technical Support Specialist in Frisco, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than 5 years)

    Pros

    I loved how the company had its employee's backs.

    Cons

    They laid us off then only to but another company with a lot of employee's.

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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