T-Mobile - customer service sales rep | Glassdoor
There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Helpful (1)

"customer service sales rep"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Charleston, SC
Former Employee - Customer Service Representative in Charleston, SC
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at T-Mobile full-time (More than a year)

Pros

great benefits, and the pay is descent

Cons

worst schedule ever and terrible management

Other Employee Reviews for T-Mobile

  1. Helpful (9)

    "Great place to start a sales career. 30,000-40,000 easily first year with commissions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Boca Raton, FL
    Former Employee - Retail Sales Associate in Boca Raton, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at T-Mobile full-time (More than 3 years)

    Pros

    Full health insurance, plus dental and vision. Matching 401k up to 4%. Even part timers get full benefits from day one! 10$ an hour to deal with BS customers with problems and commission on everything you sell. Basic Commission Structure:10% on all accessories, roughly 40% on NEW contract plans. IE if the customer is on a 2 year contract that costs them 100$ a month you will be paid $40 on that commission check. For every NEW monthly prepaid service you sell you pocket about $12. In 2011 and prior 2000$ plus commission checks were normal for the top 20% salesmen. Now btw 1200-1500$ commission checks are obtainable if you try, 2000$ if your very good.

    Cons

    Moving up the ladder is not based off of results but off of who you know. Also the you could be the best salesman in the world and not get recognized depending on the store you work at. You may be number 1 in your store, but if your store is dead, the rest of the market and your superiors dont give you the credit you deserve.

    Advice to Management

    Recognize your top talents, and make them an offer to move up before you lose them to the competition or another sales job that will pay more!


  2. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer in Atlanta, GA
    Current Employee - Programmer in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at T-Mobile full-time (More than a year)

    Pros

    Great environment to work at. Employee turnover is very low and fulltime positions rarely open up. Relaxed working environment and great facilities. A good blend of a large company with a small company feel.

    Cons

    Pay is average. But the good benefits, nice working environment, and interesting work compensate for it. Departments tend to work in silos.

    Advice to Management

    Continue to press on and innovate. Don't pursue being bought out, but pursue being the best.

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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