T-Mobile - Eye opening to an industry that holds so many "secrets" | Glassdoor
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There are newer employer reviews for T-Mobile

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Helpful (1)

"Eye opening to an industry that holds so many "secrets""

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Associate in Austin, TX
Former Employee - Retail Sales Associate in Austin, TX
Recommends
Negative Outlook
No opinion of CEO

I worked at T-Mobile part-time (Less than a year)

Pros

A lot of sales training!--A large opportunity to make what YOU want. Commission and Hourly Blended wage. Great employee plans.

Cons

Poor discount on actual devices. Employee satisfaction is low. Commission pay schedule is one month behind.

Advice to Management

Stick to one metric system for evaluating sales competency.

Other Employee Reviews for T-Mobile

  1. Helpful (1)

    "Past manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Baltimore, MD
    Former Employee - Store Manager in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at T-Mobile full-time (More than 8 years)

    Pros

    Best health insurance in the industry. None of the other wireless companies even come close because it is based out of Bellvue. Good pay w/commission. Room for growth.

    Cons

    They do not want to give any hours, policies are inconsistent. Upper management is inconsistent, can go months without proper leadership. The future of the company is up in the air. You could end up training your manager who is new to the company for a position you have applied for.

    Advice to Management

    Be consistent with behaviors across the board. Promote from within, as other companies do not hire management from outside. Work on more effective communication.


  2. Helpful (2)

    "tech support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Plano, TX
    Former Employee - Tech Support in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at T-Mobile full-time (More than a year)

    Pros

    the benefits where great. daycare reimbursment, tuation aid and monthly bonuses. the pay wasnt paid either. but i earned every dime of the pay

    Cons

    Bad management, unorganized and ghetto. The place was a zoo. Managers always blamed one another for the bad things that where taking place

    Advice to Management

    manage do your job. If everybody did what was asked of them then it would be a great place to work or at least a decent place to work.

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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