T-Mobile - Values driven company. | Glassdoor
There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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"Values driven company."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Management in Los Angeles, CA
Former Employee - Management in Los Angeles, CA
Recommends
Negative Outlook
No opinion of CEO

I worked at T-Mobile full-time (More than 5 years)

Pros

The company puts a lot of sincere effort into staying true to their core values in all of the decisions they make. Great benefits and pay.

Cons

Constant change that is intended to improve business creates huge workloads for everyone, and often does not result in the success they were seeking. Frequent changes to commission plans put strain on front line employees.

Advice to Management

Determine the target market and strategy and stick with it. Avoid confusing the customer with who T. Mobile wants to be.

Other Employee Reviews for T-Mobile

  1. "Great Company. Great Benefits. OK Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Frisco, TX
    Former Employee - Senior Software Developer in Frisco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than 10 years)

    Pros

    Excellent Benefits
    Excellent HR Practices
    Excellent Work life balance
    Excellent pay structure.

    Cons

    Not so good for remote working
    Career Growth is too slow and too many redtapes
    Employees were required to move to seatle to get ahead in career.
    If you dont live in Seatle, you are a nobody.

    Advice to Management

    Hire managers based on good people skills.


  2. "Fun and Ever Changing Environment that Needs better Training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Covington, WA
    Former Employee - Retail Sales Associate in Covington, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at T-Mobile part-time (More than a year)

    Pros

    Flexible Scheduling
    Fun and Enjoyable
    Discounted Employee Service
    Always new phones and Services

    Cons

    Needs better training practices
    Need to stick with a sales strategy
    Too many young and unqualified co-workers who do not take the job seriously.

    Advice to Management

    Train new highers better. Hold employees accountable and make them take the job more seriously. Expand the next work to more areas far too many customers complain of signal issues we should not have to rely on WiFi in homes. Stick to what you know. Consumers want a company with fair pricing that treats them right not confusing rate plans that change constantly or sales that have requirements that force someone into a new plan.


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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