T-Mobile - Very focused on customer and employee satisfaction | Glassdoor
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There are newer employer reviews for T-Mobile

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Helpful (1)

"Very focused on customer and employee satisfaction"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Engineering Manager in Bellevue, WA
Former Employee - Engineering Manager in Bellevue, WA
Recommends
Negative Outlook
No opinion of CEO

I worked at T-Mobile full-time (More than 3 years)

Pros

Very dynamic and open work environment. Upward mobility is unhindered and fast when you work hard and show results.

Cons

Relocation to regional or corporate headquarters is required for upward mobility once certain levels have been achieved. The company's unstable future can change its working environment.

Advice to Management

Try to stay true to the bottom up management philosophy that helped drive those growth years before the 3G launch.

Other Employee Reviews for T-Mobile

  1. "Depends on your boss"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analytics Manager in Bellevue, WA
    Current Employee - Senior Analytics Manager in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 5 years)

    Pros

    * Greatly discounted mobile plan
    * Re-energized senior leadership
    * 5 weeks vacation
    * mobility within the company to gain wide array of experience

    Cons

    * Your experience will vary considerably depending on your boss
    * Leadership has been disconnected from reality for so long the new CEO and CMO may be unable to overcome current challenges
    * Promotion depends greatly on work being highly visible. Doing great work is not enough if it is remains behind the scenes.


  2. Helpful (2)

    "Lies lies and more lies stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retention Representative in Albuquerque, NM
    Former Employee - Retention Representative in Albuquerque, NM
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than a year)

    Pros

    Benefits, phone plan, team around you

    Cons

    ever changing goals, coach and upper mangement more concerned with their own growth. Will promise you the world and nothing will happen I was ranked number 2 in the country in RSL and 3 in the country for CLT and was fired for changing a customer to the wrong plan was never in trouble before. oter reps were suspended for cursing at customers but were allowed back give me a break.

    Advice to Management

    stop the buddy system and promote those who deserve it.

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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