T-Mobile - My experience with T-Mobile was exceptional. | Glassdoor
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There are newer employer reviews for T-Mobile

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"My experience with T-Mobile was exceptional."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Learning & Development Manager in Brownsville, TX
Former Employee - Learning & Development Manager in Brownsville, TX
Recommends
Positive Outlook
No opinion of CEO

I worked at T-Mobile full-time (More than 8 years)

Pros

Empowerment, Development, Great Pay and Benefits

Cons

Customer focus suffered at the cost of upselling.

Advice to Management

Gather feedback from the frontline before implementing procedural changes that hinder call quality.

Other Employee Reviews for T-Mobile

  1. Helpful (1)

    "Great place to work but very bureaucratic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 5 years)

    Pros

    I like working here however I feel I have to work harder than everyone else because some people just have poor work ethic. Pay structure is good because the benefits are the full slate which is very competitive

    Cons

    Really have to know people to get ahead.


  2. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    the benefits are awesome, phone plan, health insurance is really good, great environment and co-workers. really easy to move up as well

    Cons

    the only problem i encountered was trying to transfer, even with good stats and perfect attendance and glowing recommendations my district manager would not help me with transferring which is a shame because i loved working here unfortunately i had to leave after 3 years

    Advice to Management

    make it easier in helping employees transfer , i would be going on four years if it wasn't for that

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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