T-Mobile - Exciting, eventful, but depressing in the end | Glassdoor
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There are newer employer reviews for T-Mobile

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Helpful (3)

"Exciting, eventful, but depressing in the end"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Supervisor in Redmond, OR
Former Employee - Supervisor in Redmond, OR
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at T-Mobile full-time (More than 8 years)

Pros

Very competitive pay, amazing benefits, nice people to work around

Cons

Outsourcing, poor policy changes, company went in the wrong direction

Other Employee Reviews for T-Mobile

  1. "Good place to start your career with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Diversity is the best part

    Cons

    Growth is not that fast


  2. Helpful (3)

    "Hard to play the game when the rules change"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Fort Lauderdale, FL
    Former Employee - Customer Service Representative in Fort Lauderdale, FL

    I worked at T-Mobile full-time (More than a year)

    Pros

    Excellent benefits, decent pay. My team coach was great, so was the lead agent. Facility was very comfortable, had several amenities (gym, game room, pool table, TV, quiet room, on-site food preparation by an outside vendor for breakfast and lunch.

    Cons

    What started out as customer service, with some "up-selling" became a sales oriented job, with the emphasis on sales. Too much micro managing, shout outs to agents too long on a call.

    Advice to Management

    Don't change rules in the middle of the game.

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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