T-Mobile - Fun atmosphere but can also be hectic if taken personal | Glassdoor
There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Helpful (1)

"Fun atmosphere but can also be hectic if taken personal"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Augusta, GA
Current Employee - Customer Service Representative in Augusta, GA
Recommends
Positive Outlook
Approves of CEO

I have been working at T-Mobile full-time (More than a year)

Pros

Benfets; Pay; People; Management is well trained

Cons

Customer reaction to offers by employees

Advice to Management

Good job with everything

Other Employee Reviews for T-Mobile

  1. Helpful (2)

    "not what it once was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSR2 in Redmond, OR
    Former Employee - CSR2 in Redmond, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than 5 years)

    Pros

    good health benefits and 401k match

    Cons

    constantly shifting metrics were some realistic others were not

    Advice to Management

    be consistant across the board every coach I had ,had different ideas what great customer service meant


  2. "High pressure high rewards atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Sales in Washington, DC
    Former Employee - Business Sales in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at T-Mobile full-time (More than a year)

    Pros

    It was a financially rewarding opportunity if you hussle and closed deals regularly.

    Cons

    -Perception of company, reception and service was poor, making most opportunities limited to companies exclusively looking to save money.
    -For a period of time Senior Management became involved in micro-magement efforts, it was my impression that this effort backfired.

    Advice to Management

    Work more closely with local marketing team to assist on sales proccess - from branding to relevant industry specific material.

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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