T-Mobile - Good company, but position wasn't for me. | Glassdoor
There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Helpful (1)

"Good company, but position wasn't for me."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Springfield, MO
Former Employee - Customer Service Representative in Springfield, MO
Recommends
Positive Outlook
No opinion of CEO

I worked at T-Mobile full-time (More than a year)

Pros

There were many flexible schedules to go for. Co-workers are energetic and enthused about the technology they're working with. Facilities have lots of employee perks.

Cons

While T-Mobile is getting better, most cell phone companies have some crappy policies and fees and such. Having to explain these unfortunate situations to consumers was never fun.

Advice to Management

New policies are getting better. Keep moving in that direction.

Other Employee Reviews for T-Mobile

  1. "supportive management. However, many of the processes implemented are not cohesive with frontline environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative in San Francisco, CA
    Former Employee - Retail Sales Representative in San Francisco, CA
    Recommends
    No opinion of CEO

    I worked at T-Mobile full-time (More than 3 years)

    Pros

    Supportive management and a lot of opportunities to win the latest phones. Also offer tuition reimbursement. Learn many productive things about the latest technology.

    Cons

    Corporate decisions tend to hinder the customer - sales rep interaction. Many times new sales steps were created by corporate and they were just not realistic with how the real life interactions happen between customers. Also, the work/life balance is not very good.


  2. "working T-mobile is like any other retail store"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Miami Beach, FL
    Current Employee - Store Manager in Miami Beach, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at T-Mobile full-time (More than 3 years)

    Pros

    good benefits and you can make money

    Cons

    T-mobile does not care about your personal life

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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