T-Mobile - Good | Glassdoor
There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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"Good"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Associate in Dallas, TX
Former Employee - Retail Sales Associate in Dallas, TX
Recommends
Positive Outlook
Approves of CEO

I worked at T-Mobile full-time (More than a year)

Pros

Good place nice environment to work at and everyone is nice so you can get along easily

Cons

no growth in the company and not many people know how to sell or engage

Advice to Management

not sure what to really say here

Other Employee Reviews for T-Mobile

  1. "Best Culture and work atmosphere."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Sunrise, FL
    Current Employee - Business Development Manager in Sunrise, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 3 years)

    Pros

    The pay is on the low side, but descent, benefits are great. The people you work with are very supportive. Lot's of opportunity for a "go getter" in B2B. They like to hire and promote from within. Tons of promotions to make spiffs and extra bonus. You will get lot's of headhunters and HR people from other companies calling you with offers for more money. Once at T-Mobile you never want to leave. Most that leave come back after a year or two. B2B, It's just such a great place to work. If you are a slacker, you will be ousted and quickly promoted to customer. If you do the activities, get in front of the prospects, the sales are easy and fun.

    Cons

    Training if sub-par in B2B, and it is a truly sink or swim, think fast and move fast position , as it should be, B2B product range is very limited on plans and pricing. Serious lack of direction and planning with slap shot approach to business product development. Sales Order process for B2B is still in the hard paper 13 page document stage from the 80's. Lack of coordination between Sales Reps and order filling coordinators seriously delays the process and crates huge man hour waste.
    You just spend more time writing, fixing and submitting orders than selling. However, they still make it fun to work there if, you don't get too uptight and just go with the flow and stay proactive.

    The major focus is still on Retail and you have to accept that as a B2B Rep.
    The cons are definitely not serious enough to be a deal breaker and you have to have hope that the "fix" is just around the corner to help you become that "super Sales Machine".

    Advice to Management

    B2B Management does what they can with what they have. Just, continue pushing for the fixes in the order process and newer competitive products and features to present to larger accounts.


  2. Helpful (1)

    "Fast paced environment with excellent benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Springfield, MO
    Current Employee - Customer Service Representative in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 5 years)

    Pros

    Health benefits, pay, employee perks

    Cons

    Shifts change every six months

    Advice to Management

    More work life balance, more part time for students.

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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