T-Mobile - Overall a good experience, too much focus placed on metrics that are constantly changing. | Glassdoor
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There are newer employer reviews for T-Mobile

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Helpful (1)

"Overall a good experience, too much focus placed on metrics that are constantly changing."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Associate Manager in Salt Lake City, UT
Former Employee - Retail Associate Manager in Salt Lake City, UT
Recommends
Neutral Outlook
Approves of CEO

I worked at T-Mobile full-time (More than 3 years)

Pros

Competitive atmosphere with an ok commission structure. New CEO seems to have lots of ideas for TMobile that have been missing for quite a while. Benefits were great and the work was for the most part enjoyable.

Cons

Ridiculous amount of emphasis but on silly metrics. Not very much back patting for doing a good job but plenty of talk when performance isn't up to their standards (which is almost always no matter what). Not very much opportunity for advancement beyond Store Manager even if you're willing to put in the time; they'll go and hire someone from the outisde.

Advice to Management

Lighten up and remember the things that actually make the company money and don't put so much emphasis on the little things; also reward those who excel and promote from within.

Other Employee Reviews for T-Mobile

  1. Helpful (1)

    "Not many qualified people in application support teams"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Applications Support Analyst in Atlanta, GA
    Former Employee - Senior Applications Support Analyst in Atlanta, GA
    Recommends

    I worked at T-Mobile full-time (Less than a year)

    Pros

    Great salary structure and benefits. Can talk to management any time you want to

    Cons

    Management is disconnected with current work/projects lack of leadership from management

    Advice to Management

    Much more communication and is needed from upper management


  2. Helpful (1)

    "Great group of guys that I worked with. Taught me a lot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Small Business Sales Representative in Tempe, AZ
    Former Employee - Small Business Sales Representative in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile full-time (Less than a year)

    Pros

    I think that t-mobile has great vision on where they are going and are aggressinvely moving to hit there next goal objective

    Cons

    Working with a manager that is not qualified to be a manger and cannot give support to the team. Makes it hard to grow

    Advice to Management

    I think what you are doing is good but i think that you should focus on how to help the employee better and put more money in their pockets rather than hurt them by taking employee incentives away like the free or reduced phone program etc...


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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