T-Mobile - Great place to work | Glassdoor
There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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"Great place to work"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director in Bellevue, WA
Former Employee - Director in Bellevue, WA
Recommends
Neutral Outlook
No opinion of CEO

I worked at T-Mobile full-time (More than 5 years)

Pros

Lots of opportunity to work in different parts of the business.

Cons

Lots of underperforming employees who never get weeded out. Wide disparity in quality of Directors and VPs. Inconsistent hiring and evaluation process to address the above. Very little true employee development and consequently weak bench strength.

Other Employee Reviews for T-Mobile

  1. "Tmobile customer service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Wichita, KS
    Former Employee - Customer Service Representative in Wichita, KS
    Doesn't Recommend
    Neutral Outlook

    I worked at T-Mobile full-time (More than a year)

    Pros

    Health benefits; recognition if you do well and which coach your assigned; no pension customer rate plans with discount full price phones for employees.

    Cons

    Hard to promote, terrible hourly and incentives compared to other companies, do nothing to retain good reps would rather lose them to competition than to match pay, csr make 10-12/hr and promotion to senior move to around 16/hr with very low bonuses, car get around 500 monthly for rock solid performance seniors even less.

    Advice to Management

    Although I've spoke with management many times I will again repeat what I've always said. Management always talks about the front line being the most important yet they literally do nothing to retain them
     Tmobile is a good stepping stone to work for better companies.


  2. "My overall experience at T-mobile is and always will be good. I work and strive for my goals and get rewarded for it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Bronx, NY
    Current Employee - Retail Sales Associate in Bronx, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile part-time (Less than a year)

    Pros

    Decent rate for commission
    Growth Opportunity
    Fun environment
    Benefits
    Paid time off

    Cons

    Room for growth can be narrow
    Low Hourly
    Free phones are given with a chance from slim to none

    Advice to Management

    Continue doing an incredible job.

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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