T-Mobile - Excellent company, with people who really care for the customer and for each other | Glassdoor
There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

Helpful (1)

"Excellent company, with people who really care for the customer and for each other"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Manager in Bellevue, WA
Former Employee - Senior Manager in Bellevue, WA
Recommends
Positive Outlook
No opinion of CEO

I worked at T-Mobile full-time (More than 3 years)

Pros

Extensive coaching environment and focus on developing people, and they live their values. Employee and customer satisfaction are 2 main priorities.

Cons

Technology and internal infrastructure needs upgrading to make things easier for employees and internal ordering/service processes which affect customers.

Advice to Management

Continue to focus on customer and employee satisfaction. It is what made the company successful years ago and you need to get back to that focus.

Other Employee Reviews for T-Mobile

  1. "Always M&A target"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Bothell, WA
    Current Employee - Senior Project Manager in Bothell, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at T-Mobile full-time (More than a year)

    Pros

    Generous European standard PTO offsets the average pay
    Experience in integration with other companies (almost a secondary business for TMO)
    Employee plan rates

    Cons

    Constant fear of being acquired by larger telecoms because DT wants to get rid of us and we're small fries in the telecom pot. Prepaid plans easy to replicate.

    Advice to Management

    Sell us to Softbank


  2. "worked for express locations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Nogales, AZ
    Former Employee - Sales Representative in Nogales, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than a year)

    Pros

    great job to make money without a degree

    Cons

    not a lot of future within the company

    Advice to Management

    don't be scumbags with commission payouts

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

Work at T-Mobile? Share Your Experiences

T-Mobile
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or