T-Mobile - T-mobile Sales Associate for 1.5 years | Glassdoor
There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Helpful (1)

"T-mobile Sales Associate for 1.5 years"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Chandler, AZ
Former Employee - Sales Associate in Chandler, AZ
Recommends
Positive Outlook
Approves of CEO

I worked at T-Mobile part-time (More than a year)

Pros

i worked for T-mobile as a sales associate for a little over a year and a half. they have a great learning structure and care about their employees. They work as a family. They take pride in ownership and give you the opportunities to make some awesome money. Made more money at a part-time retail job then some people do. Theres a lot of perks working for this company. For instance, make a bunch of money, save a ton on your cellphone bill, at part time 1, full health benefits(health, dental, eye, life ins) 401k. etc etc

Cons

You are measured in absolutely every thing they sell, may it be data, Add-a-line, or just accessories and if you don't make your goals consistently and have the confidence to sell then you shouldn't even waste your time because t-mobile will drop you in a heart-beat.

Advice to Management

store managers need to follow up with your associates with expectations and especially if they get disciplined, they aren't mind readers on what you want and your expectations are . on more then one different occasion with different managers i was written up for not making goals and told i would receive help and training from managers and then i would follow up and it wouldn't happen. How can an associate commit to you if you don't take the time to commit to them. Thats setting your team up for failure.

Other Employee Reviews for T-Mobile

  1. Helpful (1)

    "It was a Call Center like any other"

    Star Star Star Star Star
    Former Employee - Customer Service Representative in Augusta, GA
    Former Employee - Customer Service Representative in Augusta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at T-Mobile full-time (More than 3 years)

    Pros

    Great Benefits overall, medical, vacation, employee perks

    Cons

    You can advance depending on who you know


  2. Helpful (1)

    "Wish I still worked there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Representative in Frisco, TX
    Former Employee - Senior Representative in Frisco, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at T-Mobile full-time (More than 8 years)

    Pros

    Great health benefits, great people, great incentives

    Cons

    Schedule depends on your metrics

    Advice to Management

    I feel like in my Call Center the management was extremely fair.


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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