T-Mobile - Industry innovator hampered by its own past | Glassdoor
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There are newer employer reviews for T-Mobile

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Helpful (1)

"Industry innovator hampered by its own past"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director in Bellevue, WA
Current Employee - Director in Bellevue, WA
Recommends
Positive Outlook
Approves of CEO

I have been working at T-Mobile full-time (More than a year)

Pros

TMUS is revolutionizing the US Mobile operator market landscape, innovating the business model and disrupting the competition. People are nice and friendly. Stock has doubled since going public in 5/2013. Shared passion for the customer. Fun marketing.

Cons

Culture of over-inclusion and passive disagreement, complex processes and IT systems, layers of “connector” people between different organizations. Likability can be more important than professionalism to one's ability to succeed.

Advice to Management

Demand more accountability for the decisions people make.

Other Employee Reviews for T-Mobile

  1. "Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Baltimore, MD
    Current Employee - Retail Sales Associate in Baltimore, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at T-Mobile part-time (More than 5 years)

    Pros

    benefits for full and part time employees, flexible schedule, can make full time money working part time hours with commission

    Cons

    some locations aren't as busy as others so sales may be slow


  2. "Great while it lasted!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in New York, NY
    Former Employee - Retail Store Manager in New York, NY
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than 5 years)

    Pros

    The benefits, salary and schedules are great!! I was with the company for over five years and saw slot of change. Some of the change was for the good some was not but overall I had a great time while I was there!

    Cons

    The commission for managers was not in line with our teams. The RsA's could hit 50% to goal and bring home over $500 in commission.

    Advice to Management

    Re-Align commission for everyone! Take care of your leaders just as you do the reps. Managers have a rough job and are accountable for the results of grown people!

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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