T-Mobile - Growth potential - They promote from within. | Glassdoor
There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

"Growth potential - They promote from within."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Bellingham, WA
Former Employee - Customer Service Representative in Bellingham, WA
Recommends
Positive Outlook
Approves of CEO

I worked at T-Mobile full-time (More than a year)

Pros

T-Mobile has great benefits and great pay. They have excellent training (on soft skills as well as technical skills). Some of the training I received when I was there has helped me to be successful in companies I worked for after I left. They have a pay for performance culture and a great support system set up to coach you to push yourself and be successful. They have shift realignments about every 6 months based on performance which is a plus if you put the effort in to meeting/exceeding metric goals. After about a year I received a promotion.

Cons

Call center and customer service jobs can be highly stressful by nature. You have to have tough skin for the unpleasant calls that come along and still be able to maintain professionalism. Some people had a hard time with meeting the rigorous call center metrics and quality goals.

Other Employee Reviews for T-Mobile

  1. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at T-Mobile full-time (Less than a year)

    Pros

    It was a fun and exciting job the staff was great and the training was very knowledgeable

    Cons

    They closed the office location down


  2. Helpful (1)

    "My experience at T-Mobile was great!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Cerritos, CA
    Current Employee - Retail Sales Associate in Cerritos, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at T-Mobile part-time (More than a year)

    Pros

    Great working environment.
    Good people.
    Good money as a college student.

    Cons

    If your not planning to pursue a career in sales you'll find yourself leaving to explore other opportunities related to your interests.

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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