T-Mobile - Growth potential - They promote from within. | Glassdoor

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There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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"Growth potential - They promote from within."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Bellingham, WA
Former Employee - Customer Service Representative in Bellingham, WA
Recommends
Positive Outlook
Approves of CEO

I worked at T-Mobile full-time (More than a year)

Pros

T-Mobile has great benefits and great pay. They have excellent training (on soft skills as well as technical skills). Some of the training I received when I was there has helped me to be successful in companies I worked for after I left. They have a pay for performance culture and a great support system set up to coach you to push yourself and be successful. They have shift realignments about every 6 months based on performance which is a plus if you put the effort in to meeting/exceeding metric goals. After about a year I received a promotion.

Cons

Call center and customer service jobs can be highly stressful by nature. You have to have tough skin for the unpleasant calls that come along and still be able to maintain professionalism. Some people had a hard time with meeting the rigorous call center metrics and quality goals.

Other Employee Reviews for T-Mobile

  1. Helpful (1)

    "My experience at T-Mobile was great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Cerritos, CA
    Current Employee - Retail Sales Associate in Cerritos, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at T-Mobile part-time (More than a year)

    Pros

    Great working environment.
    Good people.
    Good money as a college student.

    Cons

    If your not planning to pursue a career in sales you'll find yourself leaving to explore other opportunities related to your interests.


  2. "Very fast pace and friendly work enviroment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It is cutting edge if your into wireless telecom it is working at the heart beat of the industry

    Cons

    The due dates move way to fast,

    Advice to Management

    Treat everyine fairly. it does not have to be the same but fair is the best way everyine should be treated.

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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