T-Mobile - Good experience, EXTREMELY stressful. | Glassdoor
There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

"Good experience, EXTREMELY stressful."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Associate in Chino Hills, CA
Current Employee - Retail Sales Associate in Chino Hills, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at T-Mobile part-time (More than 3 years)

Pros

Getting to know amazing coworkers and fun customers. Really helps you grow your people and sales skills. Pay is good you really control how much you get paid with your commission.

Cons

Job can be extremely stressful. Mostly due to the fact that managers have so much pressure put down on them by their district manager. This gets passed onto the sales associates and causes you to be really pushy and can make customers uncomfortable. The company spends millions advertising certain plans to the public but really only wants you to up sell when they come in, even if they don't really need more than the advertised plan.

Advice to Management

Try to focus on the positive things your employees do rather than only being concerned with how much money they can possible squeeze out of a customer. It is impossible to do your job well if you constant fear that every sale you make well get you reprimanded because the customer might not want what the company "thinks they need".

Other Employee Reviews for T-Mobile

  1. "I worked for them for 6 years, and they really suck...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative in San Francisco, CA
    Former Employee - Retail Sales Representative in San Francisco, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at T-Mobile full-time (More than 5 years)

    Pros

    The 401 K plan was pretty good....than they put a bunch of restictions and fine print to save money...

    Cons

    cant get two days off in a row...can never get a weekend day off....didnt know your schedul till a night before the week started, so you can never make plans in advance....no hiring from within....unrealistic sales goals....commissions keep getting smaller and smaller every year with more fine print....they stagger the positions too, so that way it takes way longer to move up thru the corporate ladder...exp in the old days only 2 sales psoitions and than you move to assitant manager....now they added a few more positions in between, so it takes longer to move up the corporate ladder....

    Advice to Management

    I trained an employee who ended up getting the promotion i wanted....


  2. "Retail Sales Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Lead in Phoenix, AZ
    Former Employee - Retail Sales Lead in Phoenix, AZ
    Neutral Outlook
    No opinion of CEO

    I worked at T-Mobile full-time (Less than a year)

    Pros

    Good exposure and leadership skill growth

    Cons

    Management not available and present in store

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

Work at T-Mobile? Share Your Experiences

T-Mobile
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or