T-Mobile - Great company unless you get on a bad team. | Glassdoor

Employee Review

Employee Review

"Great company unless you get on a bad team."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Business Analyst in Bellevue, WA
Current Employee - Senior Business Analyst in Bellevue, WA
Recommends
Positive Outlook
Approves of CEO

I have been working at T-Mobile full-time (More than 5 years)

Pros

There are some really great managers and people that work here. There is on some teams a feeling of a family. John Legere is a fun CEO to work under and is a part of the culture not an untouchable.

Cons

They use too many outsourced resources which is a problem with technology in general. This causes excessive overruns in projects and hoarding of information by the outsourced companies. The consulting firms take away from the project, moral, and ability to stay on budget.

Advice to Management

Hire people full time. Over and over again we see that projects fail or have excessive time and overrun because they are outsourced. Believe in your people and hire them!

Other Employee Reviews

Other Employee Reviews

  1. "Financial care rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Care Representative in Tampa, FL
    Current Employee - Financial Care Representative in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than a year)

    Pros

    Benefits, 401k, child care reimbursement

    Cons

    Shift changes every 6 mths


  2. "TMobile call center, Nashville TN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative I in Nash, TN
    Former Employee - Customer Service Representative I in Nash, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at T-Mobile full-time (More than a year)

    Pros

    Pay is good!! The facility is nice!

    Cons

    The managers are uneducated and care little for their team.

    Advice to Management

    Fire all of the managers and supervisors, start over and hire people that actually care about the team members they are supposed to be helping.

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