T-Mobile - positive place to work | Glassdoor
Pros
Cons

Employee Review

Employee Review

"positive place to work"

StarStarStarStarStar
Former Employee - Customer Service Representative in Chattanooga, TN
Former Employee - Customer Service Representative in Chattanooga, TN

I worked at T-Mobile (More than 5 years)

Pros

There were many great benefits and the company has really good values.

Cons

It can be stressful at times.

Advice to Management

Not everyone needs to be micromanaged.

Other Employee Reviews

Other Employee Reviews

  1. "RAM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RAM in San Francisco, CA
    Current Employee - RAM in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 8 years)

    Pros

    Amazing company in the sense that it let's the people develop within and there are many opportunities, whether it's in the corporate office or retail sales.

    Great benefits.

    Amazing CEO, amazing people!

    Cons

    If you are an exceeding tenured employee, it's tough to get a pay raise you deserve. Management on different pages. Newer employees are getting paid more than tenured employees at times, even with raises. "Unfortunately that's how it works" mentality from management when company hires at higher rate than current employees. Not all management is fair with raises.

    Advice to Management

    Raises should be evaluated for long term exceeding reps/management. RSL to RAM change should be revisited in regards to pay. Amazing tenured employees leave bc of this issue, come back to get rehired at higher pay but lose their tenure.


  2. "Average Sales Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Urbana, IL
    Former Employee - Anonymous Employee in Urbana, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at T-Mobile full-time (Less than a year)

    Pros

    Good people, fun times, good environment

    Cons

    terrible customers, average product, Typical sales environment (undercutting, competition, quotas)

    Advice to Management

    Improve costumer service

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