T-Mobile - Best Place to Work | Glassdoor
Pros
Cons
  • "always issues with Work life balance" (in 206 reviews)

  • "If hired make sure to really focus on relationships with upper management if you want to get promoted" (in 181 reviews)

Employee Review

Employee Review

Helpful (1)

"Best Place to Work"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - High Volume Retail Store Manager in Shaker Heights, Cuyahoga, OH
Former Employee - High Volume Retail Store Manager in Shaker Heights, Cuyahoga, OH
Recommends
Positive Outlook
Approves of CEO

I worked at T-Mobile full-time (More than 10 years)

Pros

Incredible leadership and fun environment with incentive to exceed performance goals. Outstanding benefits and a true team/family atmosphere. Truly an amazing company to start or continue your career with.

Cons

Advancement sometimes does not hinge on skill set or performance. TO be honest, this is a pain point of working with in telecom. Growing your career a lot of times comes down to "who you know"

Advice to Management

Nurture your loyal and consistent performers. Far too many times I've seen great talent(myself included) walk away for a greater role that could have been a win win for both parties had you chose to promote from within.

Other Employee Reviews

Other Employee Reviews

  1. "csr 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Springfield, MO
    Former Employee - Customer Service Representative in Springfield, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at T-Mobile (More than 3 years)

    Pros

    Great facility. Great benefit package. Great time off plan. Very fair to employees. I stayed 3 years longer than i should have because of those reasons.

    Cons

    Constant phone work which is what I was hired for. Just not my thing. Smoking are was sub par, which no one cares about smokera anyway.

    Advice to Management

    Discourage the cliques. There were a lot of very catty people. Other than haging being on the phone, i loved that place.


  2. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pompano Beach, FL
    Former Employee - Anonymous Employee in Pompano Beach, FL
    Recommends
    Negative Outlook

    I worked at T-Mobile full-time (More than a year)

    Pros

    Good salary good mangement. Great technology great co workers

    Cons

    Not much upward mobility

    Advice to Management

    Good job

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