T-Mobile - Best Place to Work | Glassdoor
There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

Helpful (1)

"Best Place to Work"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - High Volume Retail Store Manager in Shaker Heights, Cuyahoga, OH
Former Employee - High Volume Retail Store Manager in Shaker Heights, Cuyahoga, OH
Recommends
Positive Outlook
Approves of CEO

I worked at T-Mobile full-time (More than 10 years)

Pros

Incredible leadership and fun environment with incentive to exceed performance goals. Outstanding benefits and a true team/family atmosphere. Truly an amazing company to start or continue your career with.

Cons

Advancement sometimes does not hinge on skill set or performance. TO be honest, this is a pain point of working with in telecom. Growing your career a lot of times comes down to "who you know"

Advice to Management

Nurture your loyal and consistent performers. Far too many times I've seen great talent(myself included) walk away for a greater role that could have been a win win for both parties had you chose to promote from within.

Other Employee Reviews for T-Mobile

  1. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSR-1 in Springfield, MO
    Former Employee - CSR-1 in Springfield, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at T-Mobile full-time (More than 3 years)

    Pros

    It pays semi-well and the management is nice. They really train a person in patience and ability to problem solve.

    Cons

    They expect you to be chained to a phone answering phones with no break nonstop

    Advice to Management

    Let us take breaks


  2. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Assistant Manager in Manassas, VA
    Former Employee - Retail Assistant Manager in Manassas, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than 3 years)

    Pros

    Great pay, benefits and paid time off. Some stores have better management then others but overall great people to work with plus tons of chances to get free phones.

    Cons

    Long hours, customers will always complain more so than you believe and management can be terrible for some locations rather than others.

    Advice to Management

    They need to be more organized and better structure.

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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