Good company culture and the training is excellent. Everyone is really helpful and willing to lend a helping hand . I also enjoyed that because they are a 24 hour facility they had a full cafeteria open majority of the day with lots of options for breakfast, lunch and dinner.
Cons
No opportunity to be promoted unless you know someone. You can be good and no one will care. The lack for growth or potential to grow makes the company NOT so great.
None that I can think of other than it being a call center type job so it can get repetitive from time to time but they do a good job of trying to mix it up for you
Jun 16, 2022 - Licensed Broker - Registered Representativein Omaha, NE
Recommend
CEO Approval
Business Outlook
Pros
For almost 2 years I have worked for TDA in client services in Omaha, NE. All of the coworkers on my teams have been very kind and helpful. All of the managers I've had have been fair, supportive, and clear about their expectations.
Cons
The first year of working at TD Ameritrade as a registered rep was incredibly stressful. Part of it is that it's difficult to learn that much information in a short period of time. Another issue is the difficulty of meeting expectations for call times and having good customer reviews. When I first started I had trouble keeping my call time down because I didn't know enough to solve issues quickly. The issue I had with call reviews and sometimes still have is that most people are nice and will leave good reviews but there are occasionally vindictive people will give you a negative review simply because of things that are out of your control such as how much time they spent on hold before they were able to reach you and times when you had to tell them no because of company policy and they held it against you because you told them what they didn't want to hear.
TD Ameritrade
TD Ameritrade
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Aug 6, 2014 - Anonymous ContractorPros
Good company culture and the training is excellent. Everyone is really helpful and willing to lend a helping hand . I also enjoyed that because they are a 24 hour facility they had a full cafeteria open majority of the day with lots of options for breakfast, lunch and dinner.
Cons
No opportunity to be promoted unless you know someone. You can be good and no one will care. The lack for growth or potential to grow makes the company NOT so great.
Other Employee Reviews
Great opportunity
Aug 12, 2022 - Trade SpecialistPros
Very great place to work all around love it!
Cons
None that I can think of other than it being a call center type job so it can get repetitive from time to time but they do a good job of trying to mix it up for you
Sometimes stressful but good overall
Jun 16, 2022 - Licensed Broker - Registered Representative in Omaha, NEPros
For almost 2 years I have worked for TDA in client services in Omaha, NE. All of the coworkers on my teams have been very kind and helpful. All of the managers I've had have been fair, supportive, and clear about their expectations.
Cons
The first year of working at TD Ameritrade as a registered rep was incredibly stressful. Part of it is that it's difficult to learn that much information in a short period of time. Another issue is the difficulty of meeting expectations for call times and having good customer reviews. When I first started I had trouble keeping my call time down because I didn't know enough to solve issues quickly. The issue I had with call reviews and sometimes still have is that most people are nice and will leave good reviews but there are occasionally vindictive people will give you a negative review simply because of things that are out of your control such as how much time they spent on hold before they were able to reach you and times when you had to tell them no because of company policy and they held it against you because you told them what they didn't want to hear.
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