TD - I have had a great experience so far. | Glassdoor
There are newer employer reviews for TD
There are newer employer reviews for TD

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"I have had a great experience so far."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Teller in Washington, DC
Current Employee - Teller in Washington, DC
Recommends
Positive Outlook
No opinion of CEO

I have been working at TD full-time (Less than a year)

Pros

Flexabiltiy, Great Benefits, Convienent, Open Late and Other Stores are always in need of assistance allowing you to get extra hours

Cons

Some nasty co-workers but other than that everything is okay. The options for interest is very low on savings of 2500 or less and no interest bearing checking accounts

Other Employee Reviews for TD

  1. Helpful (1)

    "Ok job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller I in Bridgewater, NJ
    Current Employee - Teller I in Bridgewater, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TD part-time (Less than a year)

    Pros

    tuition reimbursement
    branch performance based incentive program

    Cons

    hired for so many hours, and get way more hours than you should and earn paid-time off at the hours you were hired for
    have to use your PTO days to get paid on the four holidays we're closed for

    Advice to Management

    high turnover rate because of dissatisfied workers


  2. Helpful (2)

    "A good introduction into banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Southeastern, PA
    Current Employee - Anonymous Employee in Southeastern, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TD full-time (More than 3 years)

    Pros

    Benefits are better than many companies: company provided short term and long term disability, term life insurance, decent quality health insurance, paid family and medical leave, and more. TD also does a lot of internal promotion which is a plus. Even part time employees have access to benefits.

    Cons

    Pay seems to be on the lower side compared to other banks. The convenient hours for customers demands added stress and hours for the employees. The branches are not adequately staffed to handle being open 7 days a week and staffed from 6:45 AM to 8:30 PM. Frequently, employees are asked to work 12 hour shifts, yet the upper management discourages awarding overtime.

    There is a large tension between being able to properly handle the operational demands of branch banking and the demands of servicing customers within the branch. Like many other companies, the annual reviews and raises do not keep up with the rising cost of living. Unfortunately, banks only seem willing to increase someone's salary when they hire an employee away from a competing institution.

    Also, the culture is changing from customer service to sales. The most important part of everyone's job is how they contribute to branch sales. This is not a problem if it is properly understood upon hire. If you are an operational person who is considering joining TD and are not sales minded; then another company would probably be a better fit for you.

    The upper management seems to have a good grasp of a strategy for growth, but they seem to be out of touch with what is required to achieve their goals as far as personnel is concerned. The daily demands of the branch are very multifaceted. For instance, the branch staff are supposed to process transactions, greet customers and address their needs while seeking to sell additional products to the in-branch customers, while at the same time maintaining an acceptable level of audit readiness by generating many operational reports, and answer the phone calls of those calling the branch, and make outgoing sales calls.

    Advice to Management

    Live a week in the life of the branch staff. Adequately staff your locations so that your employees can provide an exceptional customer experience and sales initiative. It is very stressful to have too few employees to staff all customer facing locations (teller line and platform) and be able to keep the cash in branch under dual control.

There are newer employer reviews for TD
There are newer employer reviews for TD

See Most Recent

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