TD - They're ok | Glassdoor
There are newer employer reviews for TD
There are newer employer reviews for TD

See Most Recent

"They're ok"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Financial Services Representative in Toronto, ON (Canada)
Current Employee - Financial Services Representative in Toronto, ON (Canada)
Recommends

I have been working at TD part-time (More than a year)

Pros

Nice people, employees respect each other
paid vacations
Employee benefits
Opportunities

Cons

poor pay
makes you do cold calls.
Pressure you to do sales like crazy
if your client gets a call from TD asking how their experience was at TD and they don't give us "extremely likely" it's the end of the world for the staffs.
too obsessed with "systems" or fake numbers made by corporate guys.

Advice to Management

Please be more engaging with your staff. Just don't give us a number each quarter and say "make it happen". Please get rid of Sales goals, it drives employees to do unethical behaviors to clients such as tided selling also bad customer experience.

Other Employee Reviews for TD

  1. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Toronto, ON (Canada)
    Current Employee - Customer Service Representative in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TD part-time (More than a year)

    Pros

    Good experience, can meet a lot different ppl. Very satisfied benefit, a lot opportunities to grow within the company.

    Cons

    The retail management team need to be improved, some managers are only good at sales but not people managing at all. Branch's teller side chairs are removed--we have to stand all day, legs are painful everyday. Some branch manager hold stuffs back when there was good opportunity for them get promoted.

    Advice to Management

    Customer experience is important but stuff experience is too. We work harder than other banks' teller but can't get better care.


  2. Helpful (2)

    "twp years at td"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Edmonton, AB (Canada)
    Former Employee - Customer Service Representative in Edmonton, AB (Canada)
    Doesn't Recommend

    I worked at TD part-time (More than a year)

    Pros

    professional environment, meet a lot of new people

    Cons

    boring, not challenging, daily sales goals were annoying pushed to up sell customers

There are newer employer reviews for TD
There are newer employer reviews for TD

See Most Recent

Work at TD? Share Your Experiences

TD
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or