TD - Customer Service Rep | Glassdoor
There are newer employer reviews for TD
There are newer employer reviews for TD

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"Customer Service Rep"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative I in Cherry Hill, NJ
Current Employee - Customer Service Representative I in Cherry Hill, NJ
Positive Outlook
Approves of CEO

I have been working at TD full-time (More than a year)

Pros

Feel valued as an employee, compensation benefits

Cons

Metrics used for customer satisfaction

Other Employee Reviews for TD

  1. Helpful (1)

    "A nice place to work, but below market compensation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Analyst II in New York, NY
    Current Employee - Credit Analyst II in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD full-time (More than 5 years)

    Pros

    They offer a formal credit training program, if you're accepted. Thirty days of PTO per year for salaried, full-time employees. Mobility between regions if the opportunities exist.

    Cons

    Below-market compensation at every level; I've worked at four different levels. The online HR system does not work well.

    Advice to Management

    Raise pay to comparable levels with other banks; you're losing valuable employees. Management has said it's going to raise pay but nobody believes you.


  2. "Small Bank Big Leagues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Head in Jersey City, NJ
    Current Employee - Product Head in Jersey City, NJ
    Approves of CEO

    I have been working at TD full-time (More than 8 years)

    Pros

    Great people
    Strong culture
    Strength of Canadian parent
    Strong financials

    Cons

    Highly risk adverse
    Small company mind set
    Compliance controlled

There are newer employer reviews for TD
There are newer employer reviews for TD

See Most Recent

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