Honest info from a Telus sales rep - Sales Associate TELUS Employee Review

2.0
Aug 28, 2008
Recommend
CEO approval
Business Outlook

Pros

Originally, compensation was marvelous but after changes were made, it was more profitable to work at a futureshop type store. The one bonus is that you get to (actually, have to) subscribe to a Telus employee plan that gives you free everything for 15 dollars a month. You also get $500 of a data phone every year.

Cons

Management tends to be uneducated, hence why they are working for telus. They often feel threatened by the associates they manage because most of them are students who intend to do something more productinve with their live. To molify the feeling of inadequacy the feel, they are paid for more than they are worth. Also, unless you are completely rude to clients, or steal , you will not get fired from Telus. That sounds good in theory but what it actually means is that they are a bunch of idiots that do stupid things that should get fired. Also their hiring methods are questioning and compensation, which used to be good is not as good as it nce was. you only make money if you are doing (a lot of) new activations.

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5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

2.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home and create your own schedule. Paid training. There is an option for therapy through the company.

Cons

They are hiring, but there aren't enough tasks to make the minimum of 10 hours a week. There are no raises and no promotions. They take a long time to respond to emails, if they respond at all. The only benefit is a 401 (k). $14 is the pay rate, and one can only work 20 hours a week, if there are enough tasks. The past couple of exams for training set one up to fail them. I have been doing this job long enough to know this. They constantly threaten your job, which really affects morale and confidence. There used to be bonuses, but they haven't done them in a long time. There were times we were given permission to work up to 35 hours for the week, but again, it has been a long time. Last one, they didn't have enough tasks to allow for workers to get to 25+. They also offered stock options, but they ended that as well. They made a major mistake on my end and threatened me unless I complied. Eventually got an email that they were wrong, but they didn't apologize. I saw they were hiring freelancers with a maximum of 25 hours a week. I wrote to management and was told the rest of us were only staying at 20. I am currently seeking other employment. There are other companies that do the same work with higher pay and actual benefits. This was once a good job, but once Telus took over, it has been downhill. I would not recommend this company anymore. I'm starting to wonder if this isn't a sinking ship.

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