TELUS - Not the best, but not the worst either! | Glassdoor
There are newer employer reviews for TELUS
There are newer employer reviews for TELUS

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"Not the best, but not the worst either!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Services Representative in Edmonton, AB (Canada)
Former Employee - Customer Services Representative in Edmonton, AB (Canada)
Recommends
Neutral Outlook
Disapproves of CEO

I worked at TELUS full-time (More than 3 years)

Pros

Telus has some good points, and it really isnt a terrible company.

decent employee discount
union protection
some good managers
decent pay
hire new people frequently

Cons

Some of the negatives of Telus however are:

Some terrible managers (play favourites, rig the system against union employees)
Inflexible, they expect you to be always available no matter what.
High staff turnover.
Little real chance for promotion.
Pointless employee satisfaction survey (called pulsecheck) that they ignore.

Advice to Management

Promote from within, listen to employees, and learn some flexibility.... also pulsecheck sucks

Other Employee Reviews for TELUS

  1. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cubao (Philippines)
    Current Employee - Customer Service Representative in Cubao (Philippines)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TELUS full-time (More than 5 years)

    Pros

    In cases that there will be an account that will close, the company ensures its employees that there is still room fro another accounts. Nice facilities.

    Cons

    I dont know..maybe low salary??

    Advice to Management

    Sometimes you also have to think of what is best for your employees.


  2. "Awesome, great management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Systems Analyst II in Edmonton, AB (Canada)
    Current Contractor - Systems Analyst II in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TELUS as a contractor (Less than a year)

    Pros

    Company provides you with a great atmosphere to work in and the ability to work to your strengths and improve on weaknesses. Great coworkers.

    Cons

    Big company can sometimes make you feel disconnected with the overall projects going on, very bureaucratic with paperwork and and filing of certain matters

There are newer employer reviews for TELUS
There are newer employer reviews for TELUS

See Most Recent

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