TELUS - 10 managers in 12 years. | Glassdoor
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There are newer employer reviews for TELUS

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Helpful (1)

"10 managers in 12 years."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Calgary, AB (Canada)
Current Employee - Customer Service Representative in Calgary, AB (Canada)
Doesn't Recommend
Disapproves of CEO

Pros

Average Pay, Benefits, Stock purchase plan. Large growing corporation with an upward stock price. Company was flush with cash for any business purpose.

Cons

"Passion for change" value should be "Passion for Positive change". The constant change in this company is not warranted. The decisions of numerous departments above the customer service level compounded daily at customer serving level. No respect for CSR position. Many departments sent offshore. Advancement is a popularity contest.

Advice to Management

At least look like you are working hard. Nothing is worse than busting your butt selling, resolving issues, billing, and accounting in a time sensitive environment only to see your boss or other management chit chatting or spending half an hour in the Tim's coffee lineup. I know people in management who spent years playing World Of Warcraft on the job.

Other Employee Reviews for TELUS

  1. "Great corporate values, weak on execution on an integrated vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Approves of CEO

    Pros

    - good benefits
     - charitable and community focus
     - strong financial discipline
     - good people

    Cons

    - frequent reorganizations
     - silo work on projects
     - bureaucracy
     - good work is not always recognized

    Advice to Management

    - look at bigger picture and dont' just prioritize tactical results, better support the growth and remuneration of your employees


  2. "2nd best company I have ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    fast paced, cares about people and teamwork

    Cons

    large and bureaucratic, too many silos

There are newer employer reviews for TELUS
There are newer employer reviews for TELUS

See Most Recent

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