TIAA - Company at a decision point | Glassdoor
There are newer employer reviews for TIAA
There are newer employer reviews for TIAA

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Helpful (4)

"Company at a decision point"

Star Star Star Star Star
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in Charlotte, NC
Current Employee - Manager in Charlotte, NC
Neutral Outlook
No opinion of CEO

I have been working at TIAA full-time

Pros

Good benefits, some areas offer a great opportunity to add value. Some terrific pockets of greatness.

Cons

Some areas are production environments with little opportunity for advancement. Company is at a decision point on how to balance cost pressures and business opportunities, and optimal strategic decisions are often sacrificed for tactical financial wins. Lost or made less effective several leaders due to the walking-on-eggshell culture of selective sensitivity.

Advice to Management

Be bold. Find new ideas. Hire from across the company, versus hiring known quantities and expecting transformational results. Don't sacrifice business results at the altar of culture survey results.

Other Employee Reviews for TIAA

  1. Helpful (2)

    "Great company but feels like a government agency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Representative in Salt Lake City, UT
    Former Employee - Service Representative in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TIAA full-time (More than 3 years)

    Pros

    Excellent benefits and time off given. Truly cares of the clients. Very honest and easy going firm.

    Cons

    Antiquated software systems. Not a fast paced company.


  2. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wealth Management Consultant in Denver, CO
    Former Employee - Wealth Management Consultant in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TIAA full-time (More than 5 years)

    Pros

    Benefits are top notch with pension contributions almost unheard of in today's climate. Not too stressful for a call center because of the strength and reputation of the company...sells itself. Moral is fairly good with up's and down typical of any company.

    Cons

    Glued to the phone; management can be completely clueless and out of touch.

    Advice to Management

    Require managers to take calls once a month to keep them in tune with what's going.

There are newer employer reviews for TIAA
There are newer employer reviews for TIAA

See Most Recent

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