TIAA - Challenging, but not micro-managed | Glassdoor
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Helpful (3)

"Challenging, but not micro-managed"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Individual Consultant in Lewisville, TX
Current Employee - Individual Consultant in Lewisville, TX
Recommends
Approves of CEO

Pros

Incredible benefits package! The not-for-profit culture also lends to working with pleasant coworkers. TIAA-CREF has a large moat around with - perfect credit ratings from the four major companies, 40% market share in 403bs (5.5 times the size of Fidelity, the next closest competitor), penetration into 85% of the colleges/universities in the United States. In addition, the way TIAA-CREF's variable annuities and mutual funds are managed is impressive, as we just about side-stepped the worst of the economic mess.

Cons

The computer systems are years old and sometimes obsolete - Internet Explorer 6 anybody? Sometimes their main system will crash while you are speaking with a participant which takes a full reboot, very unprofessional when people are trusting their retirement to you. Also, the Registration & Licensing department tries their best but is swamped with the new recruits coming in (TIAA-CREF is hiring 400+ consultants this year alone). If you do not already have your securities AND insurance licenses, expect to not be released to be on your own for 6-8 months from hire.

Advice to Management

I know TIAA-CREF is not-for-profit. Yet, even in the recent terrible economy years TIAA-CREF made billions in net revenue. We, your employees, urge you to start putting some of that back into the infrastructure - newer, faster, more reliable systems (Internet Explorer 6 was obsolete when it launched, yet we still use it?), TIAA-CREF is the first financial firm I've ever worked at that does not provide it's front-line employees with at least dual monitors. Work efficiency skyrockets for the cost of another $150 monitor per person.

Other Employee Reviews for TIAA

  1. "Huge potential -- wasted! Being run as if it's a public utility prevents T-C from exceling."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Denver, CO
    Former Employee - Manager in Denver, CO
    No opinion of CEO

    Pros

    TIAA-CREF has good pay and great benefits.

    Cons

    TIAA-CREF senior management is too pre-occupied with internal empire building instead of turing the company into the Financial Services giant it aspires to be. The company also focuses too much on "diversity" at the expense of qualifications.

    Advice to Management

    TIAA-CREF's Executive Management and Seneor Leadership team needs to quit competing against each other and learn to work together to compete in the marketplace.


  2. Helpful (2)

    "The private sector's version of a government job."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    No opinion of CEO

    Pros

    TIAA offers excellent benefits although they have been scaled back in recent years.

    Cons

    The environment at TIAA is as unprofessional as it gets and management allows it to happen.


There are newer employer reviews for TIAA
There are newer employer reviews for TIAA

See Most Recent

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