TJ Maxx - Experience varies depending on Management | Glassdoor
There are newer employer reviews for TJ Maxx
There are newer employer reviews for TJ Maxx

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Helpful (1)

"Experience varies depending on Management"

Star Star Star Star Star
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
Current Employee - Customer Experience Coordinator (CEC)
Current Employee - Customer Experience Coordinator (CEC)

I have been working at TJ Maxx part-time (More than 5 years)

Pros

You get to see merchandise as it comes out if you are interested in shopping. Some regular customers are very friendly. Employees are like family with each other.

Cons

All managers run things differently and there is no continuity between them. This statement is true for all aspects of the store from dress code enforcement to return policies.

Advice to Management

Check up on management frequently and check in with associates on how things are run.

Other Employee Reviews for TJ Maxx

  1. "The position required a lot of work, both in customer service as well as store maintanence."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Quick interview and hiring process.

    Cons

    Working longer hours than expected on some days.


  2. Helpful (2)

    "What have you done wrong lately?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager
    Former Employee - District Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at TJ Maxx full-time (More than 10 years)

    Pros

    Good growth potential due to expansion.
    Excellent sales gains

    Cons

    When CEO Meyrowitz began preaching accountability 2 years ago many upper management took that to continually look for the negative and write people up for that.
    They send you to many seminars on how to speak to and treat associates but then upper management does not use that teaching themselves when working with middle management. The company praises its "open door policy" but it does not extend above the District manager levellevel.

    Advice to Management

    Get positive! Look for the positive more frequently.
    Customer service will improve through adding payroll hours. Company has been cutting payroll for the last 13 years yet expects more.

There are newer employer reviews for TJ Maxx
There are newer employer reviews for TJ Maxx

See Most Recent

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