TMS Health - Lack of INTEGRITY to workers and clients! | Glassdoor
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There are newer employer reviews for TMS Health

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Helpful (2)

"Lack of INTEGRITY to workers and clients!"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Outbound Physician District Sales Manager in Boca Raton, FL
Former Employee - Outbound Physician District Sales Manager in Boca Raton, FL
Doesn't Recommend

Pros

Exposure to pharma for those with no experience
Field force equivalent training and certifications
Indoors, out of heat or cold
SOME good people without personal agendas

Cons

Weak benes
They preach that it is inside pharma, but then force middle management to run teams like a call center?
Total lack of empowerment for middle management
Company over sells abilities to every client and then fails to deliver followed by excuses or using middle managers as scapegoats (and firing them) to extend contracts as long as the client lets themselves be led astray
Horrible morale, at least 80% of the workers express dissatisfaction regularly
Lack of trust by workers in upper management due to inconsistent promises, guidance and direction
Customers (Physicians) usually act as if they are being pestered and do not respond well to the contact, maybe 5% act as if they appreciate the service
Very tough position for reps, calling 100+ offices per day, every day. Must detail 3 targets per hour, 24 per day
Pay is less than half of what outside pharma is paid for all positions.

Advice to Management

Start treating your employees in ways not driven by personal agendas and that all else will fall into place. Win their hearts and they will follow you to the end. Lie to and cheat them and they will cheer on your demise.

Other Employee Reviews for TMS Health

  1. Helpful (2)

    "Micro Managed Call Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Physician Sales Representative in Boca Raton, FL
    Current Employee - Inside Physician Sales Representative in Boca Raton, FL
    Doesn't Recommend

    Pros

    Because of the economy, they have been able to hire some really great people for well below their worth. I have made some wonderful friends.

    Cons

    Mircomanaged
    True Call center environment
    Management has overpromised the big pharma company and cannot deliver and its all your fault.
    They make it impossible to build relationships with the physicans and their staff.
    When the client "big pharma co." comes to visit, management scrambles like madmen to make sure that everything is and looks compliant.
    The pay is terrible especially when you compare it to what the field reps are making. The average rep is paid $15/hr and the commission structure is designed to be virtually impossible.
    The reps that are successful usually are lying about who they spoke with.....
    The right hand has no idea what the left hand is doing. Hard to have any faith in management.

    Advice to Management

    Be realistic with your goals. Treat your employees with respect and don't treat them like they are in grade school. Management needs to have better communication.


  2. Helpful (1)

    "Horrible Place to Work - Find a Better Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Representative in Boca Raton, FL
    Current Employee - Pharmacy Representative in Boca Raton, FL
    Doesn't Recommend

    Pros

    Wage is somewhat competitive for area

    Cons

    Disorganized, mickey mouse sales organization, unprofessional, high turn over

    Advice to Management

    Take some classes in leadership - you hire people with a high level of intelligence, put them thru intense training and then treat them like dogs. Take some lessons from real sales organizations and give recognition to your employees when they meet goals - and not just a paper certificate.......this is why your turn over is so high.........if you want to act like a big company (which you are not) then you need to gain some professionalism -

There are newer employer reviews for TMS Health
There are newer employer reviews for TMS Health

See Most Recent

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