TSYS|Total System Services - Well paid and staff-friendly | Glassdoor
There are newer employer reviews for TSYS|Total System Services
There are newer employer reviews for TSYS|Total System Services

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Helpful (1)

"Well paid and staff-friendly"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in York, England (UK)
Current Employee - Anonymous Employee in York, England (UK)
Recommends
Positive Outlook
No opinion of CEO

I have been working at TSYS|Total System Services full-time (Less than a year)

Pros

I started three months ago and already feel as though this is a company I could stay with for the long term. They really look after their staff (they call them team members) and pay very well (no yearly bonuses, but the basic salaries are great) and they seem to promote people very quickly (they call them 'at desk' promotions). The company also seems really solid and has some robust relationships with big-name clients.

Cons

Downside is that with it being an American company, you do have to get used to that culture - a lot of congratulatory emails, pats on the back etc which gets a bit tiresome, but at least it's nice if you get one yourself. Also, the pace is pretty slow, so if you're used to a regulated financial services firm, it can be a shock to the system.

Advice to Management

If I could give one tip to management, I'd say you've got to spend more time working on the American/rest of the world communications. Very often I've sent emails to American colleagues and have never had a reply and at best, I think that's rude, at worst, it's disruptive to business.

Other Employee Reviews for TSYS|Total System Services

  1. "Challenging, Exciting and less Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Analyst Senior in Dubai (United Arab Emirates)
    Current Employee - Client Services Analyst Senior in Dubai (United Arab Emirates)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time (More than 3 years)

    Pros

    Good environment, Excellent place to learn, Never gets boring and financially stable. Layoffs are rare and compare to market its a stable place to work.

    Cons

    Compensation below market, almost no bonuses. Management lacks in certain areas and most importantly they are too much involved in micro management.

    Advice to Management

    Work on your retention and compensation strategies.


  2. "Great Colleagues, Nice Location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Kuala Lumpur (Malaysia)
    Former Employee - Analyst in Kuala Lumpur (Malaysia)
    Doesn't Recommend
    Neutral Outlook

    I worked at TSYS|Total System Services full-time (More than a year)

    Pros

    - Great colleagues, very accommodating and friendly
    - Nice location, just beside LRT station
    - Flexible hours
    - Good per diem payout for overseas traveling

    Cons

    - Lack of support from mid-management
    - Lack of career advancement chance
    - Basic pay is low

    Advice to Management

    - Management need to give chances for the junior employees to shine
    - Management need to be more transparent to the employees

There are newer employer reviews for TSYS|Total System Services
There are newer employer reviews for TSYS|Total System Services

See Most Recent

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