Tangoe - So much wasted potential. | Glassdoor
There are newer employer reviews for Tangoe
There are newer employer reviews for Tangoe

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Helpful (3)

"So much wasted potential."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Client Services Analyst in Austin, TX
Current Employee - Client Services Analyst in Austin, TX
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Tangoe full-time

Pros

Friendly coworkers, casual work environment, some very intelligent and savvy people that really understand the market potential for the product.

Cons

Where to begin? Since going public, concern is focused on acquisitions, increasing revenue while lowering overhead. Unfortunately, management is willing to lower margins so significantly that employee morale suffers. More work, less pay, fewer benefits. Very unorganized between divisions within the company. The left hand rarely has any idea what the right hand is doing or how they do it. Consequently, work duplication and headaches abound. Additionally, the best and brightest eventually leave for better opportunities because management has only recently developed a raise structure that rewards performance. There is a large group of employees that were hired when salaries were much higher that do not perform at the same level of lesser-paid employees. Management sometimes appears to be developing strategies on the fly (a throw everything at the wall and lets see what sticks kind of mentality) that results in frustration as processes constantly change and job performance expectations that are never uniform. Processes are starting to be streamlined, but there's still a lot of work to be done.

Advice to Management

A good summary of problems would be that management doesn't seem to understand or care about the grievances of their subordinates. Direct supervisors are very supportive, but they are not the decision makes. It doesn't feel like anyone cares about your successes, only your failures. Management should learn to recognize and reward hard and accurate work and high performance or only those looking to do the minimum to not be fired are likely to remain long-term.

Other Employee Reviews for Tangoe

  1. "industry leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in San Diego, CA
    Former Employee - Sales Director in San Diego, CA

    Pros

    strong financials and a corner on the TEM industry

    Cons

    expanded too quickly and now having trouble managing multiple units

    Advice to Management

    None


  2. "The potential is here"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    No opinion of CEO

    Pros

    Friendly coworkers, casual office environment, cutting edge field in tech (telecom)

    Cons

    Upper management is not in touch with what goes on "in the trenches"

    Advice to Management

    Listen to the people at the bottom of the ladder. They have good things to say.

There are newer employer reviews for Tangoe
There are newer employer reviews for Tangoe

See Most Recent

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