Great people, not so great company - Account Executive TapMango Employee Review

The company itself lacks any real vision and leadership. It is not as it might appear on the surface. They claim to have 7000+ customers but the numbers just don’t add up because if this were true the company would be at-least 4x the size it is now. In fact, when I was there they were losing a lot of customers every month. The product itself is not great. While they spend a lot of time boasting about features the technology behind it is not very impressive. For a “technology” company that only has a couple developers this should be an obvious red flag. Most of the people that work there are in a sales role. Their dashboard for companies to manage their rewards program is awful and looks extremely dated. They lack the structure of a typical start-up tech company. No product managers, no UX/UI designers, no agile development process. Just a couple of devs and QA’s. To me this is an indication that this company will eventually burn out unless they make a drastic change in leadership. Lastly, the way the role was portrayed in the recruitment process did not match with the reality. For example, I was told that it would be a 50/50 outbound and inbound sales role. The reality is that the sales were 100% outbound, more in-line with a BDR role except a full-cycle sale (from cold call to demo to close). Even AE’s who had been there for a year were still only doing outbound sales. The only people receiving inbound leads were the team leads. Also, what they told me to expect in terms of monthly deals did not match with the reality of what their more seasoned reps were achieving (minus the team leads). Because of this the earning potential is not that high even if you are a top performer. Not bad for a first real sales job but you’re probably better off being a BDR at a more reputable company. Don’t buy into the start-up hype because it is not real.