Employee Review
- 1.0Jan 21, 2019
No Management Here!
Office ManagerFormer Contractor, less than 1 yearSanta Clara, CAPros
Good location for a true business professional
Cons
No Ethics, Non Management by the owner, Carol Hower. She does not demonstrate any ability to run a business. Her business acumen is zero. Do not seek a position here! As the previous poster indicated,"save your sanity!"
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Other Employee Reviews
- 4.0Sep 25, 2017Anonymous EmployeeCurrent Employee
Pros
Great family atmosphere in start-up environment.
Cons
Small company with lots of challenges with distribution to market
- 1.0Sep 17, 2019Director of OperationsCurrent Employee, less than 1 yearSanta Clara, CA
Pros
Able to work remotely!
Cons
- Lack of training on tools/software/staff is expected to train/ certify on their own time unpaid Xero Certification before they even start the job. - The on-boarding of new clients and staff induction is broken - The exit of clients/ staff is broken - The business model with employees (remote) in the Philippines, Santa Clara, Bulgaria, and outsourcing the coding to a third party in India with no real cybersecurity. (Red Flag). - Customer Service is broken / Management doesn't reach out to customers regularly and when the time has gone by customer reaches out Sr. Mangement will pass the blame onto its staff and other instead of taking responsibility when the customer wants to move on and or cancel the agreement with Teamworks. - Files are out of date/ using multiple new/ old documents staff is always confused even after trying to clean up the files. - The owner goes to many conferences across the nation and meets up with other like companies in the professional accounting world like Xero con and other conferences to come back with great ideas but can't implement them into her own company.
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