Teavana - great for a while | Glassdoor
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There are newer employer reviews for Teavana

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"great for a while"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Team Member in Calgary, AB (Canada)
Current Employee - Team Member in Calgary, AB (Canada)
Doesn't Recommend
Positive Outlook
Disapproves of CEO

I have been working at Teavana part-time (Less than a year)

Pros

40% off
free drinks
often very cool co-workers

Cons

pay is insulting especially with all your expected to do,
you get graded weekly and only bonus upon 2% of your monthly sales if you maintain an A average for that month which is often near impossible. if your sales arent good enough theyll cut your hours.
the training manual is the size of a phone book and is ripe with inaccuracies and contradictions.

Advice to Management

get off your high horse and start providing your store level employees with decent pay. i often talk with my gm and i know that even your mangers are paid very little but are treated with high expectations
also ive recently noticed that your taking away alot of single origin teas to make room for fruity flavored teas and herbal teas which is extremely aggravating

Other Employee Reviews for Teavana

  1. Helpful (1)

    "Miserable, REFRAIN FROM WORKING OR SHOPPING HERE AT ALL COSTS!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Calgary, AB (Canada)
    Current Employee - Sales Associate in Calgary, AB (Canada)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Teavana part-time (Less than a year)

    Pros

    -40% of ALL Merchandise and Tea
    -Free Tea while working

    Cons

    Where to begin...here are a few:
    -Management that has NO people skills, they just want us to be pushy to customers in order to get more money in THEIR pocket. This goes for Manager, Regional Manager, Assistant Manager, Team Leaders...
    -Lying to customers in order to try and get customers to buy overpriced tea and poor quality merchandise.
    -Measly commission (2%)...only if you sell over $100 an hour of goods.
    -Get rated every week on your sales performance, and if poor you get fired...no questions.

    Advice to Management

    Hopefully you will take advise from Starbucks to clean up your act...oh and sampling does NOTHING! It just frustrates and annoys customers. It is BS!


  2. "TEA!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Toronto (Australia)
    Current Employee - General Manager in Toronto (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Teavana full-time (More than 3 years)

    Pros

    Great atmosphere, great service, great management Everything is fantastic

    Cons

    Too fantastic to list any cons

    Advice to Management

    Keep up the great work

There are newer employer reviews for Teavana
There are newer employer reviews for Teavana

See Most Recent

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