Teavana - High pressure job, little compensation, but nice people | Glassdoor
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There are newer employer reviews for Teavana

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Helpful (1)

"High pressure job, little compensation, but nice people"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Gainesville, FL
Former Employee - Sales Associate in Gainesville, FL
Doesn't Recommend
Positive Outlook
No opinion of CEO

I worked at Teavana part-time (More than a year)

Pros

Free tea during your whole shift, as everyone says and good discounts. Also you get a lot of good direct sales experiences, even if they are not the best methods. You will get over your insecurities quickly at this job. Everyone I worked with was extremely nice and energetic, which is the main reason I worked there for so long. It is possible to really help bring joy to others working there.

Cons

Insane things are expected of you such as walking every customer around the floor and show them everything in the store, and bothering customers by having to follow them. My manager would tell customers they were going to buy certain items, without asking. The managers expect teavana to become your life, which is another con. I saw a girl get talked out of maternity leave, and another scheduled every time she had class to see if she cared about teavana more.

Advice to Management

Chill out a bit, I saw multiple customers swear to never come back because the other sales associates were too aggressive (which is how we were trained). I refused to do so and almost got fired many times, but actually had great sales numbers. Some people came back to see me and told me they only wanted to work with me because I was always relaxed and nice.

Other Employee Reviews for Teavana

  1. Helpful (2)

    "Interesting, the first few months are wonderful, but it wears thin after a while"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Portage, MI
    Current Employee - Sales Associate in Portage, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Teavana part-time (More than a year)

    Pros

    Wonderful co-workers, great atmosphere, decent pay, great discount and free tee any time you want

    Cons

    Terrible upper management, non-stable hours, VERY high pressure to sell

    Advice to Management

    Think further ahead than the day you are working


  2. "A bumpy start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Free tea, 30% discount. They provide a comprehensive training booklet for new-hires. Everyone has smiles and loves their jobs. The quality of teas is fantastic.

    Cons

    Highly pushy sales environment, your hours are based directly on your sales - even in your training period. High turnover. My boss has spoken of "getting people to quit rather than firing them". People hate the company's methods of sales- it's not about the quality of the product, but the profit; like any company but moreso with starbucksvana. They schedule you out of your availability and don't tell you things until you do it wrong.

    Advice to Management

    Get your head on, and stop micromanaging. Don't put items in the manuals that are false. BE ACCURATE. If you're not accurate, then change the thing. Make it a more honest place to work, and people might actually want to drop hundreds on your teas.


There are newer employer reviews for Teavana
There are newer employer reviews for Teavana

See Most Recent

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